Leaking taps, broken hot water, blocked toilets: rental maintenance needs fixing quickly, with clear communication and paperwork you can pass straight to the owner. That's how we work.
You deal directly with the licensed plumber who does the work, so nothing gets lost between the office and the job.
Send a work order before 12pm and we'll attend the same day within a 2-hour window, subject to availability and access.
We arrange access directly with the tenant and keep you updated, so you're not stuck in the middle.
Anything beyond the job you've sent is quoted in writing first, so you can get the owner's approval before work starts.
Before and after photos and clear job notes, ready to forward to the owner.
Invoices issued through ServiceM8 to whoever you choose. Account arrangements can be agreed in writing.
We stand behind our work, with a limited lifetime warranty on workmanship.
Dripping taps, worn cartridges and leaking showers.
Repairs and replacements for electric, gas and solar systems.
Running cisterns, leaks, blockages and replacements.
Jetting, clearing and CCTV inspections.
Upgrading showerheads, taps and toilets so owners can pass on water usage charges.
Fixing plumbing items from entry, routine and exit inspections.
Simple for your team, and nothing gets missed.
Leave your details and we'll be in touch to get you set up. No lock-in, no obligation.
Great communication and kept me updated throughout the duration of the job. Would recommend Ford Plumbing for anyone who wants a headache-free experience!
Prefer to talk? Call 1800 224 848 or email contact@fordplumbingco.com.
We cover 25 km across the Gold Coast, from Hope Island to Coolangatta, including Southport, Surfers Paradise, Main Beach, Broadbeach, Mermaid Beach, Mermaid Waters, Clear Island Waters, Miami and Burleigh Heads.
Email it to contact@fordplumbingco.com with the property address, tenant contact details and the issue. For urgent jobs, call 1800 224 848 as well.
Yes. We arrange access with the tenant and keep you updated, so you don't have to coordinate between us.
We send a written fixed-price quote first, so you can get the owner's approval before any extra work starts. Once accepted, the price won't change unless further work outside the scope is needed, which is quoted separately.
Invoices are issued through ServiceM8, with job photos and notes, to the agency or the owner, as you prefer. Payment is due on completion unless an account arrangement has been agreed in writing.