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Ford Plumbing Co. ยท Gold Coast

Hot Water Gold Coast

Cold showers, a leaking tank or water that won't stay hot? We repair, service and replace electric, gas and solar hot water systems, and help you pick the right system if it's time for a new one.

QBCC Lic #1524938115+ years experienceHope Island to CoolangattaOpen 7 days, 7amโ€“5pm
Know the signs

Signs your hot water system needs attention

Hot water systems usually tell you they're struggling before they fail completely. Catching it early can mean a repair instead of a replacement.

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No hot water, or not enough

Running out faster than usual can point to a failed element, thermostat or burner.

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Water around the base

A leaking tank usually means internal corrosion, and that only gets worse.

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Rusty or discoloured water

Brown hot water can mean the tank lining is breaking down.

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Rumbling or popping

Sediment build-up in the tank makes noise and cuts efficiency.

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Temperature all over the place

Water swinging between hot and cold often means a faulty thermostat or tempering valve.

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System over 10 years old

Many storage systems are near the end of their life by then, so it's worth an inspection.

What we do

Our hot water services

Whatever system you have, I can keep it running or replace it properly.

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Repairs, servicing & maintenance

Thorough inspections, safety checks and preventative maintenance, including relief valves, elements, thermostats and anodes, to catch issues early and keep your hot water running smoothly.

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New installations

We install electric, gas and solar hot water systems. I'll advise on the best option for your home, safely removes the old unit and sets up the new one for reliable, efficient performance.

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Upgrades & energy-efficient solutions

Thinking about lower running costs? We'll talk you through more efficient systems and water-saving fixtures, then handle the installation.

Our process

How we sort your hot water

  1. DiagnoseWe test the system to find out whether it's a repairable fault or the end of the unit's life.
  2. Give you optionsIf it's repairable, we'll say so. If not, we explain your replacement options in plain English.
  3. Quote in writingA written fixed-price quote to accept by message or through ServiceM8.
  4. Repair or installWe complete the work, test the system and take away the old unit if it's being replaced.

Hot water leaking? Do this first

A leaking hot water system can waste a lot of water and damage floors. Here's how to make it safe until we arrive.

  1. Turn off the power to an electric system at the switchboard (usually marked 'HWS' or 'Hot Water').
  2. For a gas system, turn the gas control knob to OFF or Pilot.
  3. Close the cold water isolation valve going into the unit to stop the tank refilling.
  4. Don't open the tank, and stay clear of the relief valve: the water inside can be scalding.
  5. Take a photo of the label on the side of the unit. It tells us the model and size.
โš ๏ธ Smell gas? Leave the area, don't use switches or flames, and call your gas emergency line straight away.
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The technician explained everything clearly and made sure my unit was running perfectly before leaving. Highly recommend their team!
Mark J.Hot water service
Why Ford Plumbing Co.

Local, licensed and upfront

Same-day serviceBook before 12pm, 2-hour arrival window
Electric, gas & solarRepairs, servicing and installs
Lifetime workmanship warrantyOn the labour we perform
Pay later with ZipPayment plans available
FAQ

Hot Water Systems: your questions answered

Should I repair or replace my hot water system?

It depends on the fault and the age of the unit. A failed thermostat, element or valve is usually worth repairing. A leaking tank generally means replacement, because the tank itself can't be fixed. We'll tell you honestly which makes sense before quoting.

Which hot water system is best for my home?

It comes down to your household size, whether you have gas connected, roof space and orientation for solar, and how much you want to spend upfront versus on running costs. We'll talk you through electric, gas and solar options and recommend what suits you.

How long does a hot water system last?

Many storage systems last around 8 to 15 years depending on the type, water quality and how well they're maintained. Regular servicing, including checking the relief valve and anode, helps get the most life out of yours.

Can you replace my system the same day?

Often, yes, especially for like-for-like replacements. Book before 12pm for same-day service within a 2-hour window, subject to availability. Larger changes, like switching system types, may need more planning.

Why is water dripping from the pipe on my hot water unit?

A small amount of water from the relief valve drain line during heating is normal, because the valve releases pressure as water expands. Constant running or a steady stream isn't normal and usually means the valve or pressure needs attention.

Related services

We can also help with

Need hot water repairs or a new system on the Gold Coast?

Book before 12pm for same-day service. Book online in 60 seconds or give us a call.

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